Re-Targeting Guide
Updated over a week ago

At a glance: Retargeting helps advertisers target the existing client set and motivate them to re-engage with the app or cause users who deleted the app to reinstall it.

How does Retargeting work?

  • The part where the application is already installed the advertiser is motivating user to open it again via the retargeting campaign and perform any in-app event is what we call "Re-engagement"

  • The portion where the user is motivated to download the app all over again post uninstalling is what we call "Re-attribution"

  • The rules, based on the user journey, consist of :

    • Inclusion windows, a period during which a re-engagement can take place.

    • Exclusion windows, a period during which a re-engagement can't take place.

  • If a re-engagement is attributed, in-app events for the duration of the re-engagement window are double attributed. This means it's attributed to the retargeting media source and the original UA media source if known.

Windows for Re-Targeting

  1. Minimum time between re-engagement conversions - If another network or campaign brings a re-engagement during this window:
    a) [Default] the existing re-engagement window is closed, another re-engagement is recorded, and subsequent in-app events are attributed to the most recent re-engagement.

    b) To prevent this, set the Minimum time between re-engagement conversions. In this case, only after the minimum time can a further re-engagement be recorded.
    c) You can either set it to instant i.e. instantly attribute to the new media source leaving the old closed or can set it to days or hours. Find this window inside "Settings" -> "App settings"
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  2. Re-Engagement window - The window begins when the user opens the app for the first time after engaging with the retargeting media source. In-app events are double attributed to the retargeting and user acquisition media sources for the duration of the window. If the user engages with another retargeting campaign during the re-engagement window, that is not blocked by an exclusion window, the current re-engagement window ends immediately and a new re-engagement window begins.
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Let's take an example

  • There are 2 media sources Z and Y

  • User engaged with an ad from network Z, installed the app, and made a purchase (A).

  • Further, he engaged with a retargeting ad from network Y, opened the app, and made a purchase (B).

  • In this case, Z will be the primary source of purchase A and for purchase B, Y will be the primary source and Z will be the secondary source

Logs for Results

  • You can view the results for re-targeting as part of the logs sections of the Trackier platform

  • It will show you if a particular event is part of a retargeting campaign or not. If yes, you can find the primary partner i.e via which the installation occurred and the partner attribution i.e the retargeting media source
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